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You are here: Home / Blog / Boost Your Local SEO: Audit and Fix Local Citations

August 23, 2023 By

Boost Your Local SEO: Audit and Fix Local Citations

Thrive in the digital marketplace by mastering the art of local citations to boost your local SEO. The heart of local Search Engine Optimization lies in understanding and effectively utilizing local citations. As key components of your online presence, these citations – structured or unstructured – can significantly impact your business’s visibility. Just like a physical storefront, your digital presence demands consistency and accuracy. Incorrect, inconsistent, or duplicate listings can jeopardize your rank on various directories and search engines, potentially diverting valuable traffic away from your business. In this regard, conducting regular audits of your local citations and rectifying any inaccuracies are imperative to maintain an effective digital presence.

Understanding Local Citations

Understanding Local Citations and their Importance

Local citations are online mentions of your business that are found on websites, apps, local business directories, or social platforms. These mentions typically include your business name, address, and phone number, commonly referred to as “NAP” data. However, a citation does not necessarily need to link back to your website to be effective.

Local citations are key components of local SEO as they improve your online visibility and increase the chances of your business being discovered by potential customers. This is because search engines such as Google use local citations to obtain information about your business and evaluate its popularity and reputation. If your business information is accurate and consistently mentioned across various websites, Google is more likely to boost your local search ranking, leading to increased traffic and potential customers.

Types of Local citations: Structured and Unstructured

There are two different types of local citations: structured and unstructured.

Structured citations are those where your business information (NAP) is presented in a visually structured manner, typically on a business listing directory such as Yelp or Yellow Pages. These sites have specific fields for business name, address, and phone number.

On the other hand, unstructured citations are mentions of your business that pop up naturally in blog posts, websites, or other platforms where there is no specified format for presenting business information. For example, a local blog mentioning your business in an article or a review site discussing your services could be considered unstructured citations.

Both types of citations are important but structured citations, being more formal, are often considered more credible by search engines.

Where Should You Aim to Get These Citations From?

Since both types of citations are important, you should aim to get a mix of each. Structured citations should mainly come from top online business directories such as Google My Business, Yelp, Yellow Pages, and Bing Places for Business. These sites have a large audience base and high credibility with search engines.

For unstructured citations, copies of press releases about your business on news sites, posts about your business on blogs, and reviews on various platforms are beneficial. For instance, if there are industry-specific blogs or local news sites that are popular among your target audience, it would be advantageous to be mentioned there.

The more numerous and consistent your citations are across the web, the easier it is for Google to validate your business and subsequently boost your local search ranking. Therefore, regularly auditing and managing your citations is an important ongoing task. To do this, you can manually search for your business information online or use automated tools that can locate and report on your business citations. Always make sure to keep your NAP data consistent and up-to-date across all platforms.

Illustration showing the importance of local citations for improving local search ranking and attracting more customers to your business.

Auditing Local Citations

What is Local SEO and Why is it Important?

Local SEO (Search Engine Optimization) is the practice of improving your online visibility to attract more business from relevant local searches. These occur on Google and other search engines. People who perform local searches are looking for a particular service or product in their area and in general, are proven to be more likely to convert to customers. Thus, it’s essential for businesses to rank highly in these searches to increase their chances of attracting these potential customers. One critical aspect of Local SEO involves auditing and fixing your local citations.

Understanding Local Citations

A local citation is any mention of your business on the web, with or without a link. It could be your company name, phone number, address, or any combination of these. Local citations help internet users to discover local businesses and can also impact local search engine rankings.

The Impact of Inaccurate or Inconsistent Citations

Inaccurate, inconsistent, or duplicate citations can be harmful to your local SEO. They can confuse potential customers and lead them to incorrect information about your business. Search engines like Google place a high value on the consistency of your local citations. If the same information pops up in various directories or listings, this reinforces the information’s accuracy and improves your local SEO.

How to Audit Your Local Citations

To check and audit your local citations, follow these steps:

  1. List your known citations. Start by listing all the places you know your business has been listed or cited.
  2. Use online tools to find your citations. Numerous services such as Moz Local, SEMRush, or BrightLocal can help you find where your business is listed online. These tools will give you a report of all the locations where your business information exists.
  3. Check all of your citations for accuracy. Starting with the list you’ve compiled, go to each site or page, and check that all your business information is correct.

Fixing Inaccurate or Inconsistent Citations

If you notice any inconsistencies, inaccuracies, or duplicate listings during your audit, you’ll want to resolve these immediately:

  1. Contact the directory or website. Reach out to the owner of the site or the directory where the incorrect citation appears. Ask them to correct the error.
  2. Update the information yourself. Some online directories give you the ability to update the information yourself. Take advantage of this to ensure all your citations are accurate.
  3. Use citation management tools. There are a variety of online tools that will assist you in managing and updating your citations. Examples include Yext, BrightLocal, and WhiteSpark.

Through frequent audits and actively addressing any inconsistencies you may find, you’ll be on your way to improving your business’s local SEO performance. Even minor errors in your listings can have a significant impact – so take the time to get them right.

A computer screen displaying a map with a location marker representing Local SEO, surrounded by various icons representing different businesses and services, indicating the importance of local visibility for attracting customers.

Fixing Inaccurate Citations

Step 1: Identify Inaccuracies

To fix inaccurate citations, begin by performing an audit to identify discrepancies. You can manually search for your business online or use a citation auditing tool like Moz Local or Whitespark. Note any variations in your business’s name, address, and phone number (NAP).

Step 2: Maintain Consistent NAP Information

Maintain consistency in your business’s NAP information. This means ensuring that the name, address, and phone number for your business are identical across all online directories. Even minor differences in spelling, abbreviations, suite numbers, and other details can cause confusion for both consumers and search engines.

Step 3: Request Changes

Once you’ve identified errors, reach out to the directory or provider to request changes. This process will vary depending on the platform, but it generally involves submitting a change request form or sending an email detailing the required modifications. Always make sure to follow-up on your request to ensure the changes are made.

Step 4: Remove Duplicate Listings

Duplicate listings can negatively impact your local SEO by diluting your online presence and potentially causing confusion for customers. To remove duplicates, find the listing page on the directory, look for an option to claim the business or report the listing, and follow the prompts to request removal. If the process isn’t clear, reach out to the directory’s customer service for assistance.

Step 5: Monitor Your Citations

Continually auditing your citations is key to maintaining your local SEO optimization. This involves regularly checking for discrepancies, monitoring the status of your change requests, and ensuring all new citations stick to your consistent NAP information.

Step 6: Use a Citation Management Tool

Consider using a citation management tool to streamline your audit process. Tools like Synup, SEMrush, and BrightLocal can automate citation audits, flag inaccuracies, and help manage duplicate listings. Most tools also provide a centralized dashboard, making it easier to manage all your citation listings.

Remember, fixing inaccurate citations is an ongoing process. Regular audits and timely intervention can greatly enhance your local SEO and increase your business’s online visibility.

Image depicting a person managing their citations using a citation management tool

Photo by 3dvisuals_cg on Unsplash

Citation Building and Ongoing Management

The Basics of Citation Building for Local SEO

Local citations, or local SEO citations, are online mentions of your business’s name, address, and phone number (NAP). They play a significant role in improving your local search engine rankings and online visibility.

To improve your local SEO through citations, follow these steps:

  1. Select High-Quality Directories: Your first step is choosing directories to host your local citations. Look for those with a high domain authority (DA), as search engines like Google consider DA when ranking your website. You should also choose directories that are relevant to your business sector or local area.
  2. Standardize Your NAP Information: Consistency is key in citation theory. Make sure your business name, address, and phone number appear the same across all directories. This avoids confusion and helps search engines recognize all mentions as belonging to the same business.
  3. Pay Attention To Detail: Besides NAP, other business details such as business categories, hours of operation, website URLs, etc., can also impact your local SEO.

Ongoing Citation Management for Better Local SEO

Building citations is not a one-time task. Conditions within your business may change, or inaccuracies might creep in over time. Therefore, ongoing citation management is crucial in maintaining your local SEO. Here’s how to handle it:

  1. Regularly Update Your Citations: If anything changes in your business (e.g., address, contact details, etc.), promptly update this information across all platforms where your business is listed.
  2. Audit Your Citations Regularly: Perform regular checks for accuracy across all directories. This can help spot and rectify any inconsistencies or mistakes.
  3. Monitor Your Local Ranking: Keep an eye on your local SEO ranking to understand if your citation efforts are working. Utilize SEO tools like SEMRush, Ahrefs, or Moz for tracking your ranking.
  4. Respond to Customer Reviews: Online directories often allow customers to leave reviews. Be sure to respond to these, whether they are positive or negative, to demonstrate your business’s commitment to customer satisfaction.

In conclusion, citation building and ongoing management require time and consistency. As Local SEO is crucial for your business, these efforts are well worth the investment.

A laptop with a magnifying glass. Concept image for citation building in local SEO.

To ensure sustained SEO success, it is vital to adopt a systematic approach towards the ongoing management of your local citations. Coupling this with an active effort to build new, high-quality citations can greatly reinforce your online visibility. Moreover, being responsive to any changes in your business information and reflecting them promptly across your online presence is key. Altogether, the journey to mastering local SEO moves beyond simply gaining an understanding, it lies in diligent implementation, regular evaluation, and effective management of your local citations.

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